Desk 01
Materials and grade selection
Grade recommendations, property data, substitution reviews and sample requests.
- Telephone
- +1 437 435 1531
Contact / Directory
Speak with our team
Technical inquiries are answered by the desk that owns them. If the requirement is a full application specification, the material inquiry form routes directly to a materials specialist.
- Response
- 1 BUS. DAY
- Hours
- 07:00–17:00 ET
- Territory
- CANADA / US
- Language
- EN / FR
Directory
Route your inquiry
Reaching the correct desk first removes a handoff and usually a full business day.
Desk 02
Quality and documentation
Certificates of conformance and analysis, lot traceability records, food-contact statements, audit support.
- Telephone
- +1 437 435 1531
Desk 03
Programme supply and scheduling
Scheduled releases, forecast holds, blanket orders and multi-site distribution.
- Telephone
- +1 437 435 1531